Meet the Team - Level Two Chimney Kennesaw

Meet the Kennesaw Team Behind Level Two Chimney Kennesaw

We’re the crew that shows up in Kennesaw with clean uniforms, background-checked credentials, and the kind of documentation that lets you see what we saw. Every technician on this page has been through Haven Standard training, carries a license number you can verify, and works under the same rule we’ve followed since 2009: written price before work starts, photo record when it’s done, and a 365-Day Done Right Promise stamped on every job. No exceptions. No surprises.

Our People

Marcus T. - Lead Technician, NFPA 211 Level 2 Inspector

Marcus has been climbing roofs in Cobb County for fourteen years, and he’ll tell you the first thing he checks isn’t the flue - it’s the cricket behind the chimney, because that’s where Kennesaw’s wind-driven rain likes to pool and cause the kind of spalling that turns brick to powder. He holds a Level 2 inspection certification through the Chimney Safety Institute of America and specializes in identifying Class III glazed creosote, the hard, tar-like buildup that forms when wood burns too cool and creates a genuine chimney fire hazard. Marcus is the one who calls customers from the roof to show them live camera footage of what he’s seeing, not what he’s guessing. Off the clock, he restores vintage motorcycles and applies the same patience to a 1973 Honda that he brings to a smoke chamber parged with HeatShield.

Darnell K. - Senior Installer, Liner & Rebuild Specialist

Darnell joined us in 2019 after eight years running his own small masonry crew in Marietta, and he brought with him a particular skill for stainless steel flue liner installations using DuraFlex and Olympia Chimney materials sourced through Haven’s buying network. He’s the technician we assign when a chimney in Kennesaw needs more than a sweep - when the terra cotta liner has cracked from thermal shock or the crown has deteriorated so badly that water’s been running down the flue for multiple burning seasons. Darnell doesn’t use words like “comprehensive.” He’ll say the liner’s shot, here’s the camera footage proving it, and here’s the written scope with a price that won’t change. He coaches youth baseball in Acworth and applies the same directness to a seventh-grade shortstop that he does to explaining why a partial rebuild can’t wait another winter.

Sandra R. - Service Coordinator, Customer Operations

Sandra answers the phones that ring at Level Two Chimney Kennesaw at midnight on a Saturday when a homeowner smells something acrid from the fireplace and doesn’t know if it’s an emergency or just a dirty flue. She’s been with us since 2017, and she’s the reason our live phone support runs 24 hours a day, 7 days a week - because she built the schedule and trained the rotation herself. Sandra assigns every named technician to every job, sends the text when they’re en route, and makes sure the written price, written scope, and written warranty are delivered before anyone crosses your threshold. That’s Haven Standard Clause 1, and she enforces it with the same warmth she’d use talking a neighbor through a pilot light issue. She grew up in Powder Springs, knows which Kennesaw subdivisions have the older masonry chimneys prone to crown failure, and keeps a running mental map of every job we’ve documented since she started.

Jesse P. - Apprentice Technician, In Training

Jesse came to us in 2023 after two years in residential HVAC and a straightforward observation: he’d rather work on something that doesn’t involve refrigerant lines. He’s completing his Level 1 certification through the Chimney Safety Institute of America and works every job alongside Marcus or Darnell, learning to run the camera inspection system, document findings under Clause 4 of the Haven Standard, and read creosote buildup with the same specificity the trade demands. Jesse’s current specialty is chimney cap and crown installations using Gelco and Famco materials - the kind of precise flashing work that keeps Kennesaw’s heavy spring rains out of the flue. He lives near Barrett Parkway, grew up in a house with a fireplace that clearly hadn’t seen a brush since the Clinton administration, and mentions this often enough that it’s become a running bit in the shop.

One Standard, Every Job

The Haven Standard wasn’t designed as marketing language. It started as the actual practices we followed on every one of those 38,000 chimney inspections and cleanings since 2009, and it was codified into six clauses so that every independently owned and operated location under the Haven network applies the same accountability. When you book Level Two Chimney Kennesaw, you’re not getting a franchise script or a rotating cast of subcontractors. You’re getting Marcus, Darnell, Sandra, and Jesse - background-checked, uniformed, license number on the page, named on your invoice, and bound by the same written promises we’ve always kept. The 365-Day Done Right Promise applies whether we’re sweeping a flue in Legacy Park or installing a liner off Cherokee Street. The photo record included on every visit, the written price before any work starts, the free second opinion on any competitor’s written estimate - these aren’t perks. They’re clauses, and our Kennesaw crew treats them as non-negotiable.

Written by Corrine Halstead, Owner at Level Two Chimney Kennesaw, serving Kennesaw since 2009.