Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Before
After
Before
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Before
AfterTrusted Fireplace Services for Kennesaw Homeowners
Kennesaw Fireplace Services typically cover inspection, repair, and conversion of gas and wood-burning systems, with most jobs scheduled within a few days and completed in a single visit. At Level Two Chimney Kennesaw, we’ve inspected and serviced more than 38,000 chimneys and fireplaces since 2009, and every one started with a written price before any work began. If your gas fireplace won’t light, your wood burner is smoking into the room, or you’re considering converting from wood to gas in your Kennesaw home, we handle the full scope under NFPA 211 standards with camera documentation included. Call (678) 535-2204 to speak with a live person anytime, day or night.
What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
What Our Fireplace Services Include
Gas Fireplace Service
Gas fireplace service covers inspection of the burner assembly, pilot system, thermocouple, and venting path to confirm safe operation and efficient heat output. You’ll know it’s time when the pilot won’t stay lit, the flame pattern looks uneven, or you smell gas near the unit. At Level Two Chimney Kennesaw, we pressure-test the gas line, inspect the vent terminal for obstruction, and run a combustion analysis when needed - all documented with photos under Haven Standard Clause 4.
Wood Burning Fireplace
Wood burning fireplace service addresses creosote buildup, firebox deterioration, and draft performance that affects both safety and efficiency. Kennesaw’s mix of older homes near downtown and newer construction in Legacy Park means we see everything from masonry fireplaces with cracked smoke chambers to factory-built units with damaged refractory panels. We sweep to NFPA 211 standards, run a camera up the flue to check for hidden liner damage, and give you a written condition report with photos before recommending any repair.
Fireplace Insert
A fireplace insert is a sealed combustion unit installed into an existing fireplace opening to improve efficiency and reduce drafts. If your insert is producing less heat, the blower is noisy, or you’re seeing smoke leakage around the surround, it needs professional attention. We service inserts from major manufacturers, verify proper liner connection per code, and check the chimney termination - because an insert is only as safe as the chimney venting it.
Damper Repair
The damper is the metal plate that seals your fireplace flue when not in use, and when it corrodes, warps, or falls off its track, you’re losing heated air and inviting moisture down the chimney. In Kennesaw’s humid summers, we’ve found rusted throat dampers stuck open in homes as young as ten years old. We repair or replace throat and top-sealing dampers, and when a top-mount damper makes more sense for your system, we’ll explain why and show you the difference on camera.
Firebox Repair
The firebox is where combustion happens, and its refractory mortar and panels take direct thermal stress every burn. Cracks, spalling brick, or deteriorated mortar joints can allow heat transfer to surrounding framing - a genuine fire hazard that camera inspection from above often reveals before it’s visible from below. We repoint firebox mortar, replace refractory panels, and when the damage is extensive, we document it with photos and provide a written scope for rebuild or insert conversion.
Fireplace Conversion
Fireplace conversion changes your fuel source or system type, most commonly wood-to-gas for convenience and air-quality compliance. Kennesaw’s newer developments and growing restrictions on wood burning in dense neighborhoods have made this our fastest-growing Fireplace Services - Marietta offering as well. We size the gas line, specify the appropriate insert or log set, verify chimney compatibility, and handle permit coordination - with every step priced in writing before we start, per Haven Standard Clause 1.
Brands We Service for Fireplace Services
We’ve serviced hundreds of Gelco units across Cobb and Cherokee counties and stock common OEM components for their direct-vent and B-vent systems. Gelco’s older log sets have specific orifice sizing that requires factory-matched parts, and we source those through Haven’s buying network to keep turnaround short and pricing honest. Olympia Chimney products run through many of the fireplace inserts we encounter in Kennesaw’s 2015-2020 construction, and we’re familiar with their flex liner termination kits and adapter configurations.
Whether you have a Gelco, Olympia Chimney, or any other make - from a builder-grade unit in a Fair Oaks subdivision to a custom installation in a Kennesaw historic district home - we can service it. Our technicians carry common parts for Famco and Copperfield venting components as well, and what we don’t stock we can typically source next-day through the same supplier relationships we’ve maintained since 2009.
Before
AfterSigns You Need Fireplace Services Right Now
- Smoke entering the room instead of exiting the chimney. This indicates a draft failure, blocked flue, or negative pressure issue that can worsen quickly. Don’t continue using the fireplace until it’s diagnosed - smoke inhalation and carbon monoxide exposure are real risks, and we can run a draft test and camera inspection to find the cause.
- Visible cracks in the firebox brick or mortar. Heat transfer through compromised firebox walls is a leading cause of house fires from fireplace use. We’ll photograph the damage from inside and above, then explain whether repointing, panel replacement, or more extensive repair is needed.
- Soot buildup on gas logs or glass. Properly burning gas should produce minimal soot; blackening indicates incomplete combustion, incorrect gas pressure, or venting problems. This wastes fuel and can produce carbon monoxide - we check gas input, draft, and vent termination to correct it.
- Damper that won’t open fully or close completely. A stuck-open damper bleeds your HVAC budget; a stuck-closed damper traps smoke and dangerous gases in your home. We can free, repair, or replace the mechanism, and recommend a top-sealing upgrade when it improves efficiency.
- Moisture stains on the chimney breast or ceiling near the fireplace. Water entry degrades liners, rusts dampers, and damages surrounding structure. In Kennesaw’s heavy spring rains, we’ve traced leaks to failed chimney crowns, missing caps, and deteriorated flashing - all fixable once we identify the source with camera and visual inspection.
Our Fireplace Services Process - Step by Step
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Schedule by phone or text. A live person answers our line 24 hours a day. We’ll ask about your fireplace type, symptoms, and age, then book a arrival window that works for your schedule in Kennesaw or surrounding areas.
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Arrival and protection. Your assigned technician texts when en route, arrives in uniform, and lays down protective coverings before touching anything. License information is visible on request.
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NFPA 211 Level 2 inspection with camera. We run a high-resolution camera through the flue, inspect the firebox, damper, and exterior components, and document everything photographically. This is not a flashlight glance - it’s Clause 4 of the Haven Standard, and we’ve done it on every job since 2009.
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Written price and scope before any work. You’ll receive a written estimate with line-item pricing, proposed scope, and warranty terms. No work begins until you approve it in writing - Haven Standard Clause 1, no exceptions.
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Execution, documentation, and follow-up. Approved work is completed, tested, and photographed. You receive a documented photo record of the completed job, and our 365-Day Done Right Promise covers anything that needs correction.
How Much Does Fireplace Service Cost in Kennesaw?
A typical gas fireplace service in Kennesaw runs $185-$295, including burner cleaning, pilot adjustment, combustion check, and vent inspection - see our full guide on how much Fireplace Services costs. Wood burning fireplace sweeps with Level 2 camera inspection range from $225-$345 depending on creosote accumulation and accessibility. Damper repairs generally fall between $195-$425, while firebox repointing or panel replacement can run $650-$1,850 based on material and labor hours. Full fireplace conversions from wood to gas, including gas line work, insert, and liner, typically range $3,200-$6,500 in the Kennesaw market.
Several factors move the needle on your specific price. The fireplace location matters - a second-story chase in a Kennesaw townhome takes longer than a ground-level hearth. Creosote class affects sweep time: Class I (soot) is straightforward, while Class III (glazed) requires rotary cleaning and chemical treatment. Parts availability for older units can add a day or two if we need to source from Gelco or Olympia Chimney directly rather than our local inventory.
To avoid overpaying, get any competitor’s estimate in writing and bring it to us - our Free Second Opinion policy means we’ll review it against what we find and explain any discrepancies. Every estimate we provide includes the full scope, so you’re not surprised by “while we’re here” add-ons after the tech is already in your living room.
Our free estimates include the camera inspection, written condition report, and itemized pricing. Nothing is recommended without photo evidence you can see for yourself, and we’ll tell you plainly when work can safely wait until next season. Call (678) 535-2204 for an exact quote - estimates are free.
Fireplace Services Near Kennesaw - Our Service Area
We schedule fireplace services throughout Kennesaw, from the historic homes near Main Street to newer developments in Legacy Park and Barrett Green. Our technicians also cover Fireplace Services in Acworth, Fireplace Services in Marietta, and communities including Woodstock, Fair Oaks, Holly Springs, Dallas, Roswell, Sandy Springs, Canton, Dunwoody, and Milton. Most Kennesaw appointments are available within 2-4 business days, with same-week scheduling common outside peak fall season. If you’re unsure whether we cover your address, call (678) 535-2204 and a live person will confirm.
Serving Kennesaw, GA - Our Local Coverage Area
We’re based in the Kennesaw area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
Frequently Asked Questions - Fireplace Services in Kennesaw
Fireplace service is professional inspection, cleaning, and repair of your fireplace and its venting system to ensure safe, efficient operation. At Level Two Chimney Kennesaw, it always includes an NFPA 211 Level 2 camera inspection of the flue, condition assessment of the firebox and damper, combustion or draft testing as appropriate, and a documented photo record - not just a visual once-over. The specific work depends on your fuel type and what the inspection finds.
A standard gas fireplace service takes 60-90 minutes; a wood burning sweep with inspection typically runs 90-120 minutes. More complex work like firebox repair or conversion planning may require a return visit, which we schedule at your convenience with the same written pricing guarantee. Call (678) 535-2204 for an exact quote - estimates are free.
Gas fireplace service typically runs $185-$295, wood burning sweeps with inspection $225-$345, and repairs from $195 for damper work up to $1,850+ for extensive firebox restoration. Conversions range $3,200-$6,500. Every estimate is itemized in writing before work starts, with no hidden fees. Call (678) 535-2204 for an exact quote - estimates are free.
Yes, we regularly service both Gelco and Olympia Chimney units and stock common parts for their venting systems and inserts. Our technicians are familiar with their specific configurations, and we source components through Haven’s buying network to maintain honest pricing. Whether your unit is from these brands or another manufacturer, we can service it.
Our phone line is answered live 24 hours a day, 7 days a week, and we prioritize calls involving suspected gas leaks, carbon monoxide concerns, or active water infiltration. For non-emergency scheduling, we typically book within 2-4 business days in Kennesaw. If you’re unsure whether your situation is urgent, call (678) 535-2204 and we’ll help you assess.
Every job is backed by our 365-Day Done Right Promise - if it’s not done right, we make it right. Specific repairs carry written warranty terms detailed in your pre-work estimate, and materials from suppliers like Gelco and Olympia Chimney carry their own manufacturer warranties where applicable. Haven Standard Clause 1 requires all of this in writing before we start.
Clear the hearth area of decorative items and ensure we have a clear path to the fireplace and any exterior chimney access. For gas units, know the location of your gas shutoff valve. Don’t use the fireplace for 24 hours before a sweep appointment so creosote is cool and settled. We’ll handle protective coverings, tool setup, and cleanup - you don’t need to do anything else. Call (678) 535-2204 for an exact quote - estimates are free.
Schedule Your Fireplace Service in Kennesaw Today
Call (678) 535-2204 to speak with a live person now, or text to schedule your free estimate. We’ll provide a written price before any work starts, document everything with camera photos under Haven Standard Clause 4, and stand behind the result with our 365-Day Done Right Promise. No obligation, no pressure - just the inspection standard we built our name on.
Written by Corrine Halstead, Owner at Level Two Chimney Kennesaw, serving Kennesaw since 2009.