Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
HeatShield Chimney Liner & Rebuild in Kennesaw: What to Know First
We provide independent HeatShield chimney liner and rebuild service in Kennesaw, typically turning around liner replacements in one to two days once the inspection is complete. A written price arrives before any work is scheduled, and that price includes the camera inspection, photo documentation, and our 365-Day Done Right Promise. Most HeatShield jobs we see in Kennesaw involve the Cerfractory Flue Seal system or the Hybrid system, both of which can develop thermal cracking or bond-line separation after repeated freeze-thaw cycles through North Georgia winters.
This page is for homeowners who know they have a HeatShield product installed and need to know whether it can be repaired, must be relined, or requires a full chimney rebuild. Call (678) 535-2204 to schedule a camera inspection. We write it down before we ask you to decide anything.
How HeatShield Products Fail - and How We Fix Them
- Cerfractory Flue Seal thermal shock cracking. The poured refractory coating in the Cerfractory system expands and contracts with every burn cycle. After five to seven years in Kennesaw’s climate - where overnight lows drop below freezing forty to fifty times per winter while the flue sees 400°F-plus temperatures - hairline cracks form perpendicular to the flue axis. We camera-map every crack, then determine whether a localized HeatShield repair sleeve will seal it or if the coating has lost too much integrity and a stainless steel liner is the honest call.
- Hybrid system bond-line separation at the flue tile joint. The Hybrid system bonds a refractory layer to existing clay flue tiles. In Kennesaw’s older homes near Kennesaw Mountain, we’ve found the clay substrate itself is often spalled or porous from decades of moisture intrusion. The refractory layer delaminates from the tile, creating a gap that channels exhaust behind the liner. We remove the failed bond layer, assess the tile substrate, and either reapply to sound tile or recommend a full liner replacement with DuraFlex or Gelco stainless.
- Cerfractory coating erosion in gas-venting applications. HeatShield’s refractory material is rated for solid fuel but sees accelerated surface erosion when misapplied to high-efficiency gas appliances producing acidic condensate. The surface develops a chalky, pitted texture we can identify on camera. We strip the compromised coating and install a properly sized AL29-4C stainless liner rated for condensing gas, sized to the appliance’s BTU and draft requirements.
- Smoke chamber parging failure in HeatShield smoke chamber jobs. The smoke chamber is the funnel-shaped area above the firebox. HeatShield’s parging mix can slump or crack if applied over a soot-encrusted surface or if the chamber was never properly prepared. We find this most often in Kennesaw homes where a previous owner had “a guy” do the work without camera verification. We re-parge only after mechanical cleaning and a bonding agent application, with photos at each stage.
- Liner-to-thimble gap opening in partial rebuilds. When a HeatShield liner terminates at a metal thimble and the surrounding brickwork settles (common in Kennesaw’s clay-heavy soils after wet seasons), the gap widens and leaks combustion gases into the wall cavity. We don’t caulk and hope. We rebuild the thimble area with proper clearance to combustibles, install a new termination plate, and document the clearance measurement in your written report.
Our HeatShield Chimney Liner & Rebuild Process

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Camera inspection and condition report. We run a chimney camera the full flue length per NFPA 211 Level 2 standards. You see what we see: crack locations, liner thickness measurements, and any gaps or spalling. This is Clause 4 of the Haven Standard - documented photo record on every visit, running since 2009.
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Written scope and price. Corrine Halstead reviews the footage and drafts a written scope with line-item pricing. No verbal estimates. The price covers materials, labor, disposal, and the warranty. You get this before we schedule any work.
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Parts decision: OEM HeatShield or quality alternative. For repairs where HeatShield material is the right match, we source through our Haven buying network. Where the failure mode indicates a better long-term solution, we specify DuraFlex, Gelco, or Olympia Chimney stainless steel in the written scope and explain why.
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Repair or rebuild execution. Our crew arrives in uniform, license number visible, with a text when we’re thirty minutes out. We protect your floors, contain dust, and work to the scope exactly as written. For full rebuilds, we match existing brick coursing and mortar color where possible.
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Post-repair camera verification and smoke test. We camera the finished flue and perform a smoke test to confirm draft and seal integrity. You receive dated photos, the test result, and your warranty documentation before we leave.
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365-Day Done Right Promise activation. If anything in the scope isn’t right, we make it right. The promise is stamped on every job under the Haven Standard.
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AfterWhat HeatShield Chimney Liner & Rebuild Costs in Kennesaw
These are the ranges we quote in writing for HeatShield liner and rebuild work in Kennesaw. Every job starts with a $189 Level 2 camera inspection, which is credited toward the repair if you proceed.
| Service | Typical Range |
| Localized HeatShield Cerfractory repair (single crack, under 24 inches) | $680 - $1,150 |
| HeatShield Hybrid system re-bond / partial reline | $1,400 - $2,600 |
| Full stainless steel liner replacement (DuraFlex or Gelco) | $2,800 - $4,500 |
| Chimney crown rebuild with liner replacement | $3,600 - $5,800 |
| Partial chimney rebuild (above roofline, with new liner) | $5,500 - $9,200 |
| Full chimney rebuild from roofline down | $12,000 - $18,500 |
What moves the price: accessibility (steep roof pitch, tight lot lines near Kennesaw Mountain’s hillside homes), flue diameter and height, whether the existing HeatShield material must be mechanically removed first, and if the clay substrate requires rebuilding before new liner installation. Call (678) 535-2204 for an exact quote - estimates are free, and we honor our Free Second Opinion on any competitor’s written estimate.
Why Kennesaw Homeowners Call Level Two Chimney Kennesaw for HeatShield Work

We’ve inspected and cleaned more than 38,000 chimneys since 2009, and a growing share of our Kennesaw calls involve HeatShield products installed in the 2010s that are now showing their age. Corrine Halstead and our crew know the difference between a Cerfractory system that can be repaired and one that’s past saving - and we say so plainly, with camera evidence, before any work is discussed.
Our technicians are background-checked and uniformed, with license information displayed on every page and every truck. Materials come through Haven’s buying network from DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield - not because we carry every brand, but because we match the right material to the failure we found. The 365-Day Done Right Promise, written price before work starts, and documented photo record on every visit are not marketing phrases. They’re Haven Standard clauses we’ve operated under since 2009.
Live phone support runs 24 hours a day, 7 days a week. You’ll speak to a person, not a voicemail tree.
FAQs
The original HeatShield warranty applies to defects in material or application by a certified installer, but it does not cover normal wear, thermal cycling damage, or repairs performed by non-certified technicians. As an independent HeatShield service provider, we do not represent the manufacturer, and our 365-Day Done Right Promise covers our workmanship and materials instead. Call (678) 535-2204 if you’d like us to review your original installation paperwork during the inspection.
We source HeatShield Cerfractory material and repair sleeves through Haven’s buying network when OEM is the right match for the repair. For full relines, we often specify DuraFlex or Gelco stainless steel because the failure mode we found - thermal shock cracking, bond separation, or condensate erosion - indicates the original system was underspecified for the appliance or climate. The written scope names exactly what material we’re using and why.
Repair is viable when the damage is localized - a single crack under 24 inches, minor surface spalling, or a small bond-line gap - and the substrate beneath is sound. Full replacement is necessary when cracks are multiple or longitudinal, the refractory layer has eroded below 1/4 inch thickness, or the clay flue tiles behind the HeatShield coating are compromised. The camera inspection shows you which category you’re in. Call (678) 535-2204 to schedule - the inspection is $189, credited to the repair.
Localized repairs typically take four to six hours. A full stainless steel liner replacement requires one to two days, depending on flue height and whether the crown or smoke chamber needs concurrent work. Full chimney rebuilds run three to five days. We book the work after you approve the written scope, and we don’t start until you’ve seen the price and the photos.
A cracked or separated liner allows combustion gases, including carbon monoxide, to enter wall cavities or living spaces. In Kennesaw’s heating season, when fireplaces and furnaces run consecutive hours, the risk increases. Spalling brick and eroded mortar also admit water, which accelerates decay through freeze-thaw cycles. The honest assessment: some conditions can wait a season if usage is minimal and the appliance is gas, but solid-fuel use with a compromised liner is not safe. The camera inspection tells you which situation you’re in. Call (678) 535-2204 for an exact quote - estimates are free.
Written by Corrine Halstead, Owner, Level Two Chimney Kennesaw at Level Two Chimney Kennesaw, serving Kennesaw and nearby areas.





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